Refund & Cancellation Policy

Effective Date: 02/07/2026

This Refund & Cancellation Policy applies to the IAC mobile application ("App"), developed and operated by Trifolix Consulting Private Limited, and to registrations made through the App or the website indianacademicchallenge.com.

This policy explains the circumstances under which cancellations and refunds are permitted for competition registrations and other paid services offered on the App.

Section 01

Developer Details

  • App Name: IAC
  • Developer: Trifolix Consulting Private Limited
  • Email: info@trifolix.in
  • Website: https://indianacademicchallenge.com
Section 02

General Policy

Registration fees for competitions are generally non-refundable once a submission or evaluation process has begun, given the nature of competition scheduling and resource allocation. Specific exceptions are outlined below.

Section 03

Cancellation by User

  • Users may request cancellation of a competition registration within 48 hours of payment, provided the competition has not yet commenced.
  • Cancellation requests after this window, or after the competition has started, will generally not be eligible for a refund.
  • To request a cancellation, email info@trifolix.in with your registration details and reason for cancellation.
Section 04

Cancellation by Us

If a competition is cancelled, postponed indefinitely, or discontinued by the Company for reasons such as insufficient participation or unforeseen circumstances, registered users will be offered either:

  • A full refund of the registration fee, or
  • Free transfer of registration to an alternate competition of equivalent value, at the user's choice.
Section 05

Refund Process & Timelines

Approved refunds are processed to the original payment method used at the time of registration.

Refunds are typically credited within 7–10 business days of approval, though actual crediting time may vary depending on your bank or payment provider.
Section 06

Non-Refundable Cases

Refunds will not be provided in the following cases:

  • The competition or evaluation process has already begun.
  • The user was disqualified for violating competition rules or the Terms & Conditions.
  • The user simply changes their mind after the 48-hour cancellation window.
  • Incorrect information was provided by the user during registration.
Section 07

Technical or Payment Failures

If a payment was deducted from your account but the registration was not confirmed due to a technical error, please contact us with your payment reference ID. Verified failed-transaction amounts will be refunded in full within the timelines mentioned in Section 5.

Section 08

Contact Us

For any refund or cancellation requests, please reach out to us:

IAC — Indian Academic Challenge
Developed and operated by Trifolix Consulting Private Limited

Email: info@trifolix.in
Email (App Support): admin@indianacademicchallenge.com
Phone/WhatsApp: +91-9133455889
Website: https://indianacademicchallenge.com

Address:
Plot No.102, Second Floor,
Amrutha Arcade, Sagar Enclave,
Bairamalguda, LB Nagar,
Hyderabad, Telangana 500074
India